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London City Airport Appoints Milligan

Retail specialist, Milligan, has been appointed by London City Airport to produce a strategic plan for its growth in time for the Olympic Games in 2012.

Milligan will undertake a six-month strategic review to explore future opportunities in order to improve the customer experience and meet the anticipated increase in passenger demand.

“London City Airport is delighted to be working with Milligan on the next stages of airport development; they will bring much flair and imagination to the planning of the future for our fast growing business,” said Richard Gooding, Chief Executive of London City Airport. “The commitment of our shareholders - AIG Financial Products and Global Infrastructure Partners - to the necessary capital investment to accommodate our growth has been a vital component, ensuring that all airport users will continue to enjoy our excellent service.”

London City Airport, celebrating twenty years of operations, recently submitted a planning application to London Borough of Newham to increase flight movements from the current 80,000 to a proposed 120,000 per year. The increase, utilising the existing facilities at the airport with no new runway, will lead to an additional 1,000 jobs being made available over the next three years. The airport predicts passenger numbers will increase from 2.4million in 2006 to 3.9 million passengers by 2010. As part of the future growth of the airport, Milligan will advise on how the terminal infrastructure can be maximised to support the increase in passenger numbers.

John Milligan, Chief Executive of Milligan, says, “we are still at the very early stages of our work and the first stage for us is always getting a close understanding of the customer and what they want. It is already clear to us that efficiency and speed are the number one requirement and indeed the main reason why London City Airport has built a loyal and growing customer base. The building is now twenty years old and needs modification to cope with the increased demand that has resulted from the success of London as a world financial centre and in particular from the growth of Canary Wharf.”

London City Airport, the only London airport to be located within the M25 corridor, is only minutes away from the site of the 2012 Olympic Games and the new O2 entertainment centre. The DLR was introduced to London City Airport in December 2005, with over 50 per cent of the airport’s passengers now utilising the efficient service with a journey time of only 22 minutes to Bank station. The airport’s Master Plan predicts up to eight million passengers will choose London City Airport by 2030.

 

-END- 

Further information

Rupa.Haria@lcy.co.uk

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@macfraser54 Please email our team with the details and we can look into this for you Online@lcy.co.uk
@CraigLeGrice thanks, we've passed this on to the team for you.
@CraigLeGrice we'll pass this on, can your tell us which screen it's coming from?
@omcmanus your feedback is always taken on board. Have a good trip!
RT @Ops_officer: Busy day again @LondonCityAir, 2 on approach with 1 departure. #FlyLCY #Runway27 #avgeek Where would you go? http://t.co/0
@Vrixom glad you had a good experience with us!
@khbelizaire No plans at the moment but we'll certainly pass this on to the team as something to consider
@wedwardes The apron is the area where all of the planes park.
The airport apron in 1982, before the airport was built #ThrowbackThursday http://t.co/zoL7yWALS0
@kilo_delta_papa @commonsaviation @gaviationr Great piece and some impressive pictures!
@Tmckinnin @mytripreport For a quicker turnaround!
Paris Fashion Week is just around the corner get there in under 2 hours flying from LCY http://t.co/b3ror9IgOO
@julog90 Wow great, some good spots!
@FOHeming Unfortunately not but when we have some you're first on the list! ;)
@radiogeyser Sure, would be great to get your opinion!
Calling all plane spotters! Where is the best place for spotting at LCY? #avgeek
@MKitchellAR We've had no issues reported, if you're in a particularly busy area it may be as there are too many people connecting?
@MKitchellAR Are you able to give us a bit more info, are you able to see the log in screen? What's happening when you try to log in?
@hiyoyojie Only form, correctly filled in and signed at the bottom in the envelope.
@hiyoyojie Please don't hesitate to ask a member of staff for further assistance on the day of travel.
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