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London City Airport is resolving the security queues


London City Airport commenced works two weeks ago to add 2 new security checking lanes to help ease and eliminate search queues at the airport.  The extra two full size lanes will be in operation by the end of February and will bring the total number of lanes to 6.


Richard Gooding OBE, Chief Executive Officer at London City Airport commented: “We recognise passengers are enduring unacceptably long queues at the security checking lanes. We are committed to processing passengers as quickly as possible. We expect the queues to significantly reduce with the new lanes and for normal service to resume.”


Recently the airport has seen an increase in queues resulting from a combination of factors including the heightened security measures introduced by the Department for Transport.  In the interim until the new lanes are functioning the airport has recruited additional security staff.


Passengers travelling through the airport between now and the end of February are advised to allow 45 minutes to clear the security checks.


Reconfiguration works are scheduled to begin this spring to enhance the terminal by further enlarging the security search area and departure lounge creating more space and comfort for travellers.  The airport is investing £7 million into the terminal development which is expected to be completed by the end of 2010.

Further information

Geraldine.Nolan@londoncityairport.com

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@macfraser54 Please email our team with the details and we can look into this for you Online@lcy.co.uk
@CraigLeGrice thanks, we've passed this on to the team for you.
@CraigLeGrice we'll pass this on, can your tell us which screen it's coming from?
@omcmanus your feedback is always taken on board. Have a good trip!
RT @Ops_officer: Busy day again @LondonCityAir, 2 on approach with 1 departure. #FlyLCY #Runway27 #avgeek Where would you go? http://t.co/0
@Vrixom glad you had a good experience with us!
@khbelizaire No plans at the moment but we'll certainly pass this on to the team as something to consider
@wedwardes The apron is the area where all of the planes park.
The airport apron in 1982, before the airport was built #ThrowbackThursday http://t.co/zoL7yWALS0
@kilo_delta_papa @commonsaviation @gaviationr Great piece and some impressive pictures!
@Tmckinnin @mytripreport For a quicker turnaround!
Paris Fashion Week is just around the corner get there in under 2 hours flying from LCY http://t.co/b3ror9IgOO
@julog90 Wow great, some good spots!
@FOHeming Unfortunately not but when we have some you're first on the list! ;)
@radiogeyser Sure, would be great to get your opinion!
Calling all plane spotters! Where is the best place for spotting at LCY? #avgeek
@MKitchellAR We've had no issues reported, if you're in a particularly busy area it may be as there are too many people connecting?
@MKitchellAR Are you able to give us a bit more info, are you able to see the log in screen? What's happening when you try to log in?
@hiyoyojie Only form, correctly filled in and signed at the bottom in the envelope.
@hiyoyojie Please don't hesitate to ask a member of staff for further assistance on the day of travel.
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