Passengers with luggage are advised to arrive at the airport no more than 2 hours before departure. Passengers arriving earlier than this will be unable to check in their bags. This is to avoid unnecessary congestion and to ensure baggage handling operates smoothly.
London City Airport opened 2 new security check-in lanes on Saturday 27th February bringing the total number of search lanes to 6. The Airport built the two full size search lanes to expand the security facilities and to improve security search processing times.
The Airport worked around the clock to build from scratch the new facility which was completed and operational in 4 weeks.
To accommodate the new security search area two commercial outlets, Meridian Line and Coffee Corner, were closed. Other measures taken by the Airport to help alleviate recent security search delays include the recruitment of new security staff and the purchase of new equipment.
Richard Gooding OBE, Chief Executive London City Airport commented: “The Airport’s core offering is to ensure the passenger experience is stress free with quick departure and arrival processing times. To restore quick security processing times the Airport undertook a number of measures to speed up security searches. We are pleased the new search facility, which has been operational since the weekend, has increased passenger screening capacity by 50%.”
With the recent heightened security levels we request passengers to keep cabin baggage to a minimum.
The airport plans to invest a further £7 million to significantly increase the capacity of the security search area in addition to enlarging the passenger departure lounge providing travelers with more space and comfort. Development works to enhance the terminal have recently commenced.
The enhancement works all take place during the airport’s closure times to ensure there is no disruption to passengers. The project is sched¬uled to be completed by the end of 2010.