London City Airport scooped not one, but two awards, at last night’s Docklands Business Club and East London Chamber of Commerce Awards gala dinner.
Community and Skills Development Manager, Elizabeth Hegarty, collected the Corporate Social Responsibility Award for London City’s Take off Into Work programme, tackling local long term unemployment, as a part of our overall CSR strategy; the project launched in March 2009 has so far enabled 115 long-term unemployed local residents to gain employment and join the world of work.
Tricia Handley, Marketing Communications Director, accepted the Customer Focus Award for the Airport’s proactive approach in supporting its customer airlines and passengers over the last 12 months. The airport demonstrated its success in reversing the negative trend experienced through the recession, the volcanic ash cloud, adverse weather conditions and new governmental security regulations imposed at short notice, into a 12% increase in passengers. This was supplemented by the activity to accommodate the new fleets of aircraft and introduction of new services to Europe and New York.
A delighted Richard Gooding, OBE , Chief Executive of London City Airport stated, “ These awards reinforce an important understanding and interaction with both the local community and our customers. The team skilfully continues to deliver standards of excellence for passengers and airlines, remaining respectful of community issues that we, as a responsible neighbour, can help by providing important support. I am very proud of the team’s achievements during a difficult year, and rest assured that we will continue with our dedicated CSR work, as well as promoting our short check-in times and throughput efficiencies that are still such a major factor in our success, saving time for passengers.”