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Not One, But Two

London City Airport scooped not one, but two awards, at last night’s Docklands Business Club and East London Chamber of Commerce Awards gala dinner.
 
Community and Skills Development Manager, Elizabeth Hegarty, collected the Corporate Social Responsibility Award for London City’s Take off Into Work programme, tackling local long term unemployment, as a part of our overall CSR strategy; the project launched in March 2009 has so far enabled 115 long-term unemployed local residents to gain employment and join the world of work.
 
Tricia Handley, Marketing Communications Director, accepted the Customer Focus Award for the Airport’s proactive approach in supporting its customer airlines and passengers over the last 12 months. The airport demonstrated its success in reversing the negative trend experienced through the recession, the volcanic ash cloud, adverse weather conditions and new governmental security regulations imposed at short notice, into a 12% increase in passengers. This was supplemented by the activity to accommodate the new fleets of aircraft and introduction of new services to Europe and New York.
 
A delighted Richard Gooding, OBE , Chief Executive of London City Airport stated, “ These awards reinforce an important understanding and interaction with both the local community and our customers. The team skilfully continues to deliver standards of excellence for passengers and airlines, remaining respectful of community issues that we, as a responsible neighbour, can help by providing important support. I am very proud of the team’s achievements during a difficult year, and rest assured that we will continue with our dedicated CSR work, as well as promoting our short check-in times and throughput efficiencies that are still such a major factor in our success, saving time for passengers.”

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@Harlexyrocks Please get in touch with your airline for further information, you can find contact details here http://t.co/AvhFR0TDE6
@mahtin Thanks for letting us know, we'll pass this on to the team.
@TheUnaGroup from October 27th, you can book flights now http://t.co/h5WKt7ADrI
@TheGlobalCupid @British_Airways Happy Friday, enjoy your trip!
@Promaxa Excellent news, enjoy Zurich!
@Promaxa We're not aware of any issues, let us know what the problem is and we can look into this for you.
@afbrady Be sure to tweet us when you come through!
@TONY1BREED No, the crew must do it as it's part of certain licensing requirements.
Morning! Did you know our Airfield Operations team have to check 1,100 lights every morning #FunFactFriday #LCYCrew http://t.co/t1paa5nojs
@RobHug For updates on your flight you'll need to get in touch with your airline, you can find contact details here http://t.co/AvhFR0TDE6
@je5 Sorry about the delay, but glad your all set up!
@CSchroeter86 Please DM us with your details so we can pass on to the relevant team.
Dublin has over 1,000 pubs & bars, the perfect excuse for a pint of Guinness! Book return flights from £119 http://t.co/3YAijYUovm #FlyLCY
@R_Langer Let us know if you have any further issues.
@R_Langer Apologies for the delayed response, it appears we did have a few issues with Wifi access earlier but this has now been resolved.
@MrChips69 Any delays are due to low visibility early this morning, this has now cleared.
@R_Langer Sorry about this, bear with us whilst we look into this for you. Will come back to you asap.
@BlackMaverick12 Great picture!
@Colm_McKenna Great stuff, let us know how you get on.
@Colm_McKenna This work has now been completed and the e-gates are now up and running.
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