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Not One, But Two

London City Airport scooped not one, but two awards, at last night’s Docklands Business Club and East London Chamber of Commerce Awards gala dinner.
 
Community and Skills Development Manager, Elizabeth Hegarty, collected the Corporate Social Responsibility Award for London City’s Take off Into Work programme, tackling local long term unemployment, as a part of our overall CSR strategy; the project launched in March 2009 has so far enabled 115 long-term unemployed local residents to gain employment and join the world of work.
 
Tricia Handley, Marketing Communications Director, accepted the Customer Focus Award for the Airport’s proactive approach in supporting its customer airlines and passengers over the last 12 months. The airport demonstrated its success in reversing the negative trend experienced through the recession, the volcanic ash cloud, adverse weather conditions and new governmental security regulations imposed at short notice, into a 12% increase in passengers. This was supplemented by the activity to accommodate the new fleets of aircraft and introduction of new services to Europe and New York.
 
A delighted Richard Gooding, OBE , Chief Executive of London City Airport stated, “ These awards reinforce an important understanding and interaction with both the local community and our customers. The team skilfully continues to deliver standards of excellence for passengers and airlines, remaining respectful of community issues that we, as a responsible neighbour, can help by providing important support. I am very proud of the team’s achievements during a difficult year, and rest assured that we will continue with our dedicated CSR work, as well as promoting our short check-in times and throughput efficiencies that are still such a major factor in our success, saving time for passengers.”

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@TOWIWoolwich that's great news, thanks for booking with us and choosing to fly through London City Airport.
@GMackenze we believe it's a result of the knock-on effect caused by this mornings bad weather,but you should confirm this with your airline
@TOWIWoolwich it's all based on live availability so unfortunately seats cannot be guaranteed until payment has been made.
@TOWIWoolwich Hi we can see sales going through, if you are still having issues please call 0844 245 2102 . Sorry for any inconvenience.
Aurigny launches London City to Guernsey service, to see timetables and to book visit http://t.co/2gHneh9Z8c
Flybe to provide continuity on vital link to Aberdeen, find out more http://t.co/8jzBDXgkHs.
@philretsas Hi please contact your airline as they will have the latest information, see their contact details here http://t.co/nyCF2X05a6
RT @cityjet: Due to Thunderstorms in the Amsterdam area we are experiencing some disruption to our @londonCityAir network this morning.
@deplanque Hi we have sent your tweet onto the terminal team for action. Thank you for your feedback.
@Hayley_Spicer hi we're are sorry to hear this. If you would like to send the details to online@lcy.co.uk we would appreciate it.
WHSmith Bookstore: “What do highly successful communicators know that the rest of us don't?” Want to find out more?: http://t.co/yLLDh3rpVD
@sarahecullen80 @cityjet @AerLingus ...you will need your baggage claim number.
@sarahecullen80 @cityjet @AerLingus Cityjets lost baggage number is UK: 020 76 60 60 60 Ireland: 01 525 1823...
@sarahecullen80 hi sorry for the delay, of you need any assistance let is know.
Do you get bored whilst travelling? Need some entertainment? Check out the latest books: http://t.co/yLLDh3rpVD
The Isla Blanca is the birthplace of rave – white-sand beaches and world-renowned clubs. Read more about #Ibiza: http://t.co/zX8OYYO6kO
There’s only one place to go in Europe if you plan to combine sunshine with some serious partying… #Ibiza. Learn more http://t.co/4Q9FePu8t4
@JamesAHay Have a great weekend in Switzerland, James.
@ErikMoralesMdo Hi Erik, if you would like to contact us, you can do so by emailing online@lcy.co.uk - thanks.
@Bars_Sound Apologies about the trolleys. Glad you are pleased with the power outlets though. Have a great trip and a wonderful weekend.
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