About & Corporate. Press Centre.
Latest new from London City Airport

New bag tag technology on New York flights

Customers flying to New York on British Airways’ exclusive all-business class flights from London City will be able to tag their own bags from today (September 5).
 
For the first time anyone travelling on the double daily flights from the Docklands airport will benefit from revolutionary self-help technology.
 
London City was chosen as the second airport on British Airways’ global network to offer its customers the baggage technology which went live on European flights in March. It was first launched at Gatwick Airport in October.
 
Now customers on the airport’s only long haul flights can print and attach tags to their own bags at a self-service kiosk and deposit them at a bag drop desk.
 
The IT strategy at both London City and Gatwick airports follows the ‘Fast Travel’ initiative, which is part of the International Air Transport Association’s (IATA) Simplifying the Business Programme, and involves introducing automated and self-service capabilities into an airport to simplify and speed up the passenger experience. In recognition of British Airways investment in new technology at Gatwick, IATA was awarded the airline a ‘Gold’ award in October.
 
The new process, combined with the option to check-in on line and print boarding passes at home or the office, eases congestion on the airport concourse, particularly at peak times.
 
It means customers can literally go from curbside to airside, even with checked-in bags, in 20 minutes thanks to technology which was designed specifically for British Airways.

Editors note

London City Airport (LCY) is the only London airport situated in London itself, just three miles from Canary Wharf, seven miles from the City and 10 miles from London’s West End and linked to all via the Docklands Light Railway. Infrastructure improvements in 2011 catered for 3 million passengers and 70,000 movements, while in 2012 LCY celebrated its millionth flight, 35 millionth passenger and 25 years of operation. LCY offers a unique 20/10 proposition – a 20 minute check in, from door to gate, and a 10 minute arrival, from tarmac to train. 10 airlines fly out of LCY, serving 42 destinations, including Dublin, Madrid and Geneva . Seven new destinations were added in 2012, and the airport has permission to increase its operation to 120,000 movements per annum. 

Further information

Please contact geraldine.nolan@londoncityairport.com

Search

LCY Tweets

RT @cityjet: Delayed flight this morning WX021 @londonCityAir to Paris Orly estimated departure at 12:30 am. We apologies for the inconve…
@TOWIWoolwich that's great news, thanks for booking with us and choosing to fly through London City Airport.
@GMackenze we believe it's a result of the knock-on effect caused by this mornings bad weather,but you should confirm this with your airline
@TOWIWoolwich it's all based on live availability so unfortunately seats cannot be guaranteed until payment has been made.
@TOWIWoolwich Hi we can see sales going through, if you are still having issues please call 0844 245 2102 . Sorry for any inconvenience.
Aurigny launches London City to Guernsey service, to see timetables and to book visit http://t.co/2gHneh9Z8c
Flybe to provide continuity on vital link to Aberdeen, find out more http://t.co/8jzBDXgkHs.
@philretsas Hi please contact your airline as they will have the latest information, see their contact details here http://t.co/nyCF2X05a6
RT @cityjet: Due to Thunderstorms in the Amsterdam area we are experiencing some disruption to our @londonCityAir network this morning.
@deplanque Hi we have sent your tweet onto the terminal team for action. Thank you for your feedback.
@Hayley_Spicer hi we're are sorry to hear this. If you would like to send the details to online@lcy.co.uk we would appreciate it.
WHSmith Bookstore: “What do highly successful communicators know that the rest of us don't?” Want to find out more?: http://t.co/yLLDh3rpVD
@sarahecullen80 @cityjet @AerLingus ...you will need your baggage claim number.
@sarahecullen80 @cityjet @AerLingus Cityjets lost baggage number is UK: 020 76 60 60 60 Ireland: 01 525 1823...
@sarahecullen80 hi sorry for the delay, of you need any assistance let is know.
Do you get bored whilst travelling? Need some entertainment? Check out the latest books: http://t.co/yLLDh3rpVD
The Isla Blanca is the birthplace of rave – white-sand beaches and world-renowned clubs. Read more about #Ibiza: http://t.co/zX8OYYO6kO
There’s only one place to go in Europe if you plan to combine sunshine with some serious partying… #Ibiza. Learn more http://t.co/4Q9FePu8t4
@JamesAHay Have a great weekend in Switzerland, James.
@ErikMoralesMdo Hi Erik, if you would like to contact us, you can do so by emailing online@lcy.co.uk - thanks.
LCY Leisure guide

LCY Leisure Guide.

Plan & book your trip grey arrow

Calendar icon

Book your holiday.

Click here now. grey arrow

Aircraft icon

Discover europe

Find out more. grey arrow

Follow Us Facebook Twitter Twitter icon Google+ YouTube icon Youtube Flickr icon Flickr

Sign up. For news on competitions, new routes and articles. Be the first to know with our newsletter.