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60 Second Arrival Pledge at London's New Look Jet Centre

The experience of taking a private jet to and from the heart of London will soon be even better, as the Jet Centre at London City Airport (LCY) is getting a makeover.

An extensive remodelling and refurbishment programme is underway to enhance the customer experience at the facility, which is located just three miles from Canary Wharf and seven miles from the City. The works aim to streamline and speed up the passenger journey through the Jet Centre, while building on the levels of customer service for which the LCY Jet Centre is known.

The key elements of the refurbishment comprise:

As well as making improvements to the Jet Centre passenger experience, security facilities are to be updated and relocated to a new, dedicated area where discreet checks can be carried out before passengers board their jet - ensuring increased levels of privacy and personal service, as well as a more rapid transit through the process. 

Axel Ienna, London City Airport Jet Centre Director, believes the improved Jet Centre layout and facilities will add a new dimension to an already premium product, providing unique connectivity to the UK’s business heart: “The Jet Centre 2013 represents a significant change in the way we do things and the service we offer – still premium quality, still with a personal touch, but now with a new dimension of speed, convenience and dedication exactly suited to the needs of the discerning private jet customer.”

The remodelling works are expected to take around six weeks to complete and are already underway. Work will be completed outside of normal operating hours to avoid disruption.

Further information

Jeremy Probert, Corporate Communications Director, London City Airport

Tel: 0207 646 0016
Mob: 07798 708163
Email: jeremy.probert@londoncityairport.com

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@PaolaMarinone Glad you had a good experience with us.
New mapping tool coming soon to help plan your visit to LCY “@lisaocarroll They've already been in Gatwick. http://t.co/kZIJnulOJa
@basedebo where are you flying to today?
Good morning from a sunny LCY, let us know if you're travelling through today!
RT @tazmac2: Colour by numbers http://t.co/4GZtM6UU3X
@tazmac2 spectacular picture!
@ChristiKlinkert hi we have no info to say it's delay but it is best to check with your airline as they will have the latest updates.
A London City Airways Dash 7 landing at London City Airport in 1988 #throwbackthursday http://t.co/J614xwFwhH
@MDS_1965 hi we will pass your comments on to the terminal team. Did it delay your journey?
@r1ch_potter Hi there, we don't have lounges in LCY
@Kelvin98RBLX That'll be the 5.5 degrees!
Plane spotter Ben Walsh took this shot of 35 flights coming in & out of LCY on Sunday! #LCYspotters http://t.co/cBUby77FBq
We'll be at #FITUR2015 from 28th- 1st Feb flying out on one of @British_Airways 3 daily flights to Madrid. Will you be attending?
Falling asleep on stranger named most awkward thing to do on a plane http://t.co/HSG8mkhvqr via @travelmail
Flying from LCY next month? Check out our competition to win a meet & greet service courtesy of @DiamondAirVIP http://t.co/qwwFFmSy0Q
RT @JohnReynlds: Flying fairly close to "the Gherkin" earlier, in the bottom of the photo, landing at London City http://t.co/m8xXngwF8E
@JohnReynlds Fantastic picture!
RT @GavHat: Yesterday's arrival in #London @LondonCityAir @British_Airways #LondonToyFair Amazing views http://t.co/mZ3SadjrFE
RT @BBCTravelAlert: A13 now closed bothways at Marsh Way - diverting via the slip roads. LP
@Geddes1989 About 30 mins, head to Straford on the DLR and then jump on the overground to Hackney central.
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