British Airways (BA) has been recognised for having the best record for on-time departures at London City Airport, where it is officially the most punctual carrier on some key business routes including Glasgow and Edinburgh.

BA’s double daily and only long haul service from London City to New York, had the best punctuality overall, with 92 per cent of flights departing within 15 minutes of the scheduled departure time.

Domestic and European flights from London City, operated by BA Cityflyer, were the seventh most punctual operator in 2011 out of a pool of 35 airlines. This is a credit to both BA and the operational  staff at London City Airport.

BA has been recognised for having the most on-time departures to Edinburgh, Glasgow and Amsterdam, out of five airlines; to Madrid out of six airlines; and to Zurich out of five airlines.