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London City Airport wins 'Social Media' award

31/05/2012

London City Airport wins 'Social Media' award at the Business Travel Magazine's inaugural People Awards which recognises excellence in business travel.

On Thursday 24 May, London City Airport achieved this accolade in recognition of its unique use of social media to deliver leading on-line communications. Social Media is an essential tool for the Airport, being used to provide customer feedback, progressive updates and quick solutions. London City Airport recognises that communication has spread across many media channels and aims to provide an efficient service ensuring that all its passengers are kept up-to-date.
 
Since 2010, the Ecommerce team has continuously and successfully built an online following, which currently boasts a total of 16,296 social followers. Recent surveys conducted by EQ2, in Q4 of 2011 also indicated an impressive increase of 19.62% twitter followers making this channel a key part of the Airport's online passenger communication strategy.  

The LCY Blog

Enter the discussion on all things to do with London City Airport and business travel.

LCY Tweets

Do you visit LCY to spot planes? If so, we'd like to hear from you, we're working with @EDI_Airport on this survey http://t.co/vXQKOdv19r
Creativity, passion & professionalism are some of the qualities needed to be a Media Sales Manager at LCY http://t.co/JaBjVe4Vf9 #LCYCrew
RT @FOHeming: Me doing night-time shooting with Ben Walsh at @LondonCityAir January 2015! That famous night! #avgeek #PlanespotterH http://…
Fly to Edinburgh from LCY from £90 #TravelTuesday book here http://t.co/exRPDyp2SU http://t.co/8eATGa7fNA
@jonnymurch Looks fine, for further info on your flight you'll need to get in touch directly with your airline http://t.co/AvhFR0TDE6
Where are you flying to today? Tag us in your #takeofftuesday pics! http://t.co/SM1jnK5J0N
@rosecolley Sorry to read this, is there anything we can do to assist further?
@zmwm no plans at the moment but we can certainly pass your feedback on
@tim_rutten Hi, no nothing has been handed in.
@thameswatch @FOHeming apologies, this may have been an issue with survey monkey, can you try again and let us know if you still have issues
@alistair_carter The views are pretty impressive aren't they!
Win 4 flights to #Milan with one day entry to #ExpoMilano2015 enter here http://t.co/RLM2CUikBx http://t.co/e62leKolR2
@CGcouk we'd like to get to know our spotters, could you DM us with more info?
Calling all plane spotters! We've teamed up with @EDI_Airport to create a spotter survey, take the survey here- http://t.co/vXQKOdv19r
RT @livefromzurich: Thanks @FlySWISS for an amazing approach to #LCY airport today. Incredible views of #London http://t.co/za3hqeXmta
@livefromzurich Great pictures! Glad you had a good flight.
It's Friday & the Bank holiday is almost upon us, where are you flying to this weekend? #FlyLCY http://t.co/Lzngr7IWhX
@igorzerajic Great photo's have a good flight!
@tomhalltravel Great pictures!
RT @tomhalltravel: Particularly spectacular @BA flight from Dublin to LCY. http://t.co/ZHqBqmsdd2
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