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London City Airport win "Best Airport "award

03/07/2012

London City Airport received "Best Airport" at ACI Europe 8th Annual awards ceremony in Madrid. The Airport was recognised for its strong traffic growth, service quality and in particular for its ultra-efficient ‘door-to-gate’ passenger processing times.

Topping the 1-5 million passengers per annum category, Declan Collier (London City Airport CEO) collected the prize. 
 
“We have put a lot of hard work and considerable investment into delivering what we call the 20/10 proposition – a 20 minute check-in from door to gate, and a 10 minute arrival, from tarmac to train – and it’s great to have that appreciated by our peers in the industry.
 
ACI Europe counts around 400 airports in 46 European countries, which demonstrated the high level of competition this year.


The LCY Blog

Enter the discussion on all things to do with London City Airport and business travel.

LCY Tweets

RT @RichardHouseCH: Thanks to all our fundraising riders inc @LondonCityAir cyclists who took on #ride100 yesterday! http://t.co/1nOcAv1qY1
@colla_voce sorry for the delay you experienced. We will pass your comments on to the terminal team. Thank you for your feedback.
Hi, @London_Lady we will pass your comments on to the terminal team. Thank you for your feedback.
Check out our round up of the 10 best things to do in Geneva this summer http://t.co/3E5kSRXKfx
RT @AircraftRetweet: RT @commonsaviation: An @Alitalia @Embraer 190 #Ejet takes off at @LondonCityAir https://t.co/xNVXlqIX6K #avgeek http:…
Hi, @CorinneSWalker could you email us at online@lcy.co.uk with more details so we can investigate further. Thanks.
Where are you flying to this week? http://t.co/u2ko4CPsZ4
@goantolondon hi there, you need to get to the airport at least 30 mins before your flight departs
@RichardJohn the last flight arrives at 12.15, if you need more info on your flight please get in touch with airline http://t.co/AvhFR0TDE6
@WIredale Morning, those are our operating hours all year round
@arusbridger you can find airline numbers here http://t.co/AvhFR0TDE6
@arusbridger Morning, apologies for delayed response. For more info on your flight you'll need to get in touch with your airline directly
@Bazandbabs24 sorry to read this, could you DM us with more feedback?
@iainh Sorry to read you're having trouble, please email online@lcy.co.uk
@nicky_bain Hi there, as it was left on a flight you'll need to get in touch with BA directly, number here 0207 646 0791
The Prudential Ride London will be take place this weekend with some road closures around Newham, check before travel http://t.co/xqrPDET8M5
We’re remodelling our departure gates with a modern open-plan layout & 600 extra seats, let us know what you think. http://t.co/nQHoHxMcTz
@jonny_pearson Sorry to read this, we'll certainly pass this on. Have you now left the departure lounge?
@emmakaneredleaf Sorry to read this, we can certainly pass this on
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