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British Airways trial self-bag drop check-in

26/09/2012

London City Airport, in conjunction with British Airways, is currently trialling an innovative self-service bag drop facility.

BA check-in desk 7 will be replaced with a smaller, ‘podium’ style, counter. Passengers will be able to check-in and print their own baggage labels from a self-service kiosk before proceeding to the podium - where a BA staff member, standing on the concourse, in front of the podium, will briefly scan the baggage tag to ensure that the luggage and the ticket match.  The passenger then drops the bag and is free to proceed to security.
 
This service has been devised to reduce queue times, as well as improving the overall passenger experience. It will be trialled for a month, at the end of which time we will evaluate how successful it has been. The trail period will end on 15/10/2012.

The LCY Blog

Enter the discussion on all things to do with London City Airport and business travel.

LCY Tweets

@goantolondon hi there, you need to get to the airport at least 30 mins before your flight departs
@RichardJohn the last flight arrives at 12.15, if you need more info on your flight please get in touch with airline http://t.co/AvhFR0TDE6
@WIredale Morning, those are our operating hours all year round
@arusbridger you can find airline numbers here http://t.co/AvhFR0TDE6
@arusbridger Morning, apologies for delayed response. For more info on your flight you'll need to get in touch with your airline directly
@Bazandbabs24 sorry to read this, could you DM us with more feedback?
@iainh Sorry to read you're having trouble, please email online@lcy.co.uk
@nicky_bain Hi there, as it was left on a flight you'll need to get in touch with BA directly, number here 0207 646 0791
The Prudential Ride London will be take place this weekend with some road closures around Newham, check before travel http://t.co/xqrPDET8M5
We’re remodelling our departure gates with a modern open-plan layout & 600 extra seats, let us know what you think. http://t.co/nQHoHxMcTz
@jonny_pearson Sorry to read this, we'll certainly pass this on. Have you now left the departure lounge?
@emmakaneredleaf Sorry to read this, we can certainly pass this on
@jonny_pearson Sorry to read this, can you let us know which restaurant? Are you still in the departure lounge?
@Andrew7photo Hi, our t&c's state all images should be free of filters or digital enhancements, be sure you're uploading #NoFilter images
3.65 million passengers in 2014, 4.1m expected in 2015 – a 10% increase – let’s expand the terminal #LCYes http://t.co/ClSNHlSTxd
Calling all LCY passengers, are you in a long distance relationship? Do you travel from LCY to visit your partner, if so please let us know!
'It's a nice day for it' got a better caption? #avcaption http://t.co/RL7wMlulqN
@ShannonBNugent No problem, will do.
@Albannach1876 Great, thanks for taking the time to provide feedback!
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