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British Airways trial self-bag drop check-in

26/09/2012

London City Airport, in conjunction with British Airways, is currently trialling an innovative self-service bag drop facility.

BA check-in desk 7 will be replaced with a smaller, ‘podium’ style, counter. Passengers will be able to check-in and print their own baggage labels from a self-service kiosk before proceeding to the podium - where a BA staff member, standing on the concourse, in front of the podium, will briefly scan the baggage tag to ensure that the luggage and the ticket match.  The passenger then drops the bag and is free to proceed to security.
 
This service has been devised to reduce queue times, as well as improving the overall passenger experience. It will be trialled for a month, at the end of which time we will evaluate how successful it has been. The trail period will end on 15/10/2012.

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LCY Tweets

@markbfc Thanks for the feedback, we do have a wide range of concessions within the airport with a variety of pricing available.
RT @TravelexUK: Our #HappyHour at http://t.co/OF2onVnRLf has just started - order before 1pm to get an extra-special rate on all currencies
@DFlyingsalesman There sure is, next to the Newham council building you can get a great view.
@PeterToFly Great, what kind of training?
Where are you travelling to this week? #TakeOffTuesdays http://t.co/kF3Dc1ajJA
@svegii Sorry to read this, is there anything we can help with?
@Cyn_B_ This isn't something we have at the moment.
Amsterdam is home to some of the finest restaurants. Discover the night-life for yourself by booking a #citybreak http://t.co/q0n63KXsz3
@Business_Kinlan See what you did there, not sure it will catch on...
@mrmarcburden You can access the consultation via http://t.co/AsxOxwWLia
Delighted to be announced as UK's most punctual airport and airport with shortest average delay by @UK_CAA today!
The £ is currently at a 2 year high against the Euro, if you're flying from LCY don't forget to change your money @TravelexUK before you fly
@willdesu Could you please DM us with your email address, thanks.
@TToplis1 Great, have a good trip!
@essross Apologies for this, will certainly pass your feedback on to the team.
@jetsetjaney Best to get in touch with your airline on this one, you can find contact details here http://t.co/AvhFR0TDE6
Good morning, let us know if you're travelling through today.
@willdesu Apologise for the delay, we'll look into this for you.
@Harlexyrocks Please get in touch with your airline for further information, you can find contact details here http://t.co/AvhFR0TDE6
@mahtin Thanks for letting us know, we'll pass this on to the team.
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