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British Airways trial self-bag drop check-in

26/09/2012

London City Airport, in conjunction with British Airways, is currently trialling an innovative self-service bag drop facility.

BA check-in desk 7 will be replaced with a smaller, ‘podium’ style, counter. Passengers will be able to check-in and print their own baggage labels from a self-service kiosk before proceeding to the podium - where a BA staff member, standing on the concourse, in front of the podium, will briefly scan the baggage tag to ensure that the luggage and the ticket match.  The passenger then drops the bag and is free to proceed to security.
 
This service has been devised to reduce queue times, as well as improving the overall passenger experience. It will be trialled for a month, at the end of which time we will evaluate how successful it has been. The trail period will end on 15/10/2012.

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LCY Tweets

@NMorgan87 Hi there, from 5.30
@EdwardMark31 Sorry to read this, we'll certainly pass this on to the team.
Belynda looks after the safety of all LCY passengers working in the Security team, find out more about her role here http://t.co/vqHSnKywt3
@avgeek777 Have a great flight and be sure to tag us in the pics.
@avgeek777 Yes, you should come in over Tower Bridge, The Shard, get the camera ready!
@avgeek777 at the moment we're on 09, flying in over Canary Wharf.
@charlotte_e_w apologies, please drop us an email online@lcy.co.uk
RT @Ops_officer: @British_Airways E190 on approach to @LondonCityAir 10mins ago! We get all the best views ;) #avgeek http://t.co/FgbuvQvkgj
@IngiBekk Apologies we'll pass this on to the team and get them to sort.
@kev009 hi there, for info on your flight you'll need to get in touch with your airline directly http://t.co/AvhFR0TDE6
@lcmcveigh Glad you had a great experience with us!
@howarddawber Looks delicious, have a great trip!
The world's most forward thinking food festival @Expo2015Milano starts next month, book tickets & find out more here http://t.co/one7SOa2P3
RT @NationalStudent: Not got your Bank Holiday plans sorted yet? Here's how to spend a long weekend in one of our face cities, Amsterdam: h…
@malibu_blue very nice, have a great time!
@tracyburns23 Thanks for the feedback!
@RotherhitheEP thanks for letting us know, we'll ask our team to look into this
RT @weather_king: Great views on my flight home to @LondonCityAir http://t.co/nHENDa5XS7
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