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London City Airport to Introduce Silent Terminal Policy

11/08/2008

Commencing 18 August, passengers departing from London City Airport will experience a silent terminal with no tannoy announcements made throughout the departure lounge.

The move follows extensive research carried out at London City Airport where satisfaction levels have continued to increase with passengers describing the airport as ‘having a relaxed environment’.
 
The new policy will mean no flight and gate announcements will be made, instead all information will be displayed on information screens that are located throughout the lounge and restaurants. 

London City Airport recently extended its departure lounge to accommodate more seating, retail outlets, a sports lounge and the new Bar Ten 28.

Further information

Rupa Haria, Press & PR Manager - Rupa.Haria@lcy.co.uk

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Please note - the press office does not deal with marketing, advertising or sponsorship. Please contact the switchboard on 0207 646 0000/88 and ask for the relevant department.

LCY Tweets

@Dayvesbird Be sure to let us know when you're coming through!
@Dayvesbird We sure do, take a look at flight bookings here http://t.co/5TI2sha3j1
@Mr_B_1989 Welcome back, glad you had a good trip!
Take a look at our video guide to Amsterdam, Heineken experience anyone? http://t.co/Q7KEh7jMwk
RT @INVAirport: Keep an eye out for our new London branded taxi in and around #Inverness! @flybe @LondonCityAir http://t.co/yGRloLmWiT
@pia6 For the latest info on your flight please contact your airline http://t.co/AvhFR0TDE6
@Kaweechelchen Flights have been affected due to low visibility, for more info on your flight please contact airline http://t.co/AvhFR0TDE6
@OJBolton Please get in touch with your airline for more info on your flight http://t.co/AvhFR0TDE6
@tonpx Great pics, thanks for sharing!
@Oakeslaw For the latest info on your flight please contact your airline http://t.co/AvhFR0TDE6
@blaisegv Experiencing some low visibility across London, please contact your airline for more info on your flight http://t.co/AvhFR0TDE6
@jordandias Best to get in touch with your airline for more updates http://t.co/AvhFR0TDE6
Our Airfield Operations Manager Kevin Wincell comments on the weather supercomputer from the Met Office @itvlondon http://t.co/AyqMtkw7EB
Check out our list of ultimate business travel apps, including Foursquare & Duolingo. What's your favourite app? http://t.co/hd1HjkOERZ
@riskanaut If you could DM us with the specifics that would be really useful, thanks.
You can fly to Amsterdam from just £137 book flights here http://t.co/q0n63KXsz3
@jesskellynt Custard...
@riskanaut Is there anything we can help with?
RT @The_BSCC: Don't miss our Business Luncheon with Declan Collier, CEO of London City Airport, on 05.11.2014! Register now: http://t.co/Oa
@caspararemi Excellent, be sure to tweet us when you come through.
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