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London City Airport to introduce information pod and ‘London Ambassadors’ to guide 2012 visitors to the capital’s hotspots

27/10/2011

London City Airport, the capital’s only airport with a London postcode, is preparing for its busiest year yet in 2012 as London continues to move east and puts the airport on the doorstep of the city’s newest developments.

In order to facilitate the needs and demands of increasing numbers of passengers, the airport will be introducing a 2012 information pod in the terminal throughout the duration of the Olympics and Paralympic Games to assist visitors to London. Passengers flying into and from London City Airport will benefit from the Docklands Light Rail direct service to Stratford, providing a time-saving option and minimal ground transportation costs.

Manned by ‘London Ambassadors’, passengers will receive real time travel advice plus information on the many sights and sounds that London has to offer. Supported by the Greater London Authority (GLA), the Ambassadors will encourage short-haul visitors to enjoy all attractions in the capital including museums, parks, sights and shows, as well as sporting events.

London City Airport is located just three miles from the main Olympic Park and even closer to ExCel and the North Greenwich Arena, home to select Olympic and Paralympics’ events. In addition, it has Westfield Stratford City with the imminent Siemens Pavilion and ‘Tech City’, (the new headquarters for Google UK), on its’ doorstep. Offering a check-in time of just 20 minutes and a 10 minute transfer time from plan to surface transport on arrival, London City is ideally placed to play a key role in the transport provision for arriving visitors in 2012.

Jeff Minnithorpe, Olympics Project Manager, London City Airport, said, “We are proud to have been approached by the GLA and chosen as a host for this facility. The information booth will be a welcome addition to London City Airport and we look forward to helping visitors to London in 2012 make the most of their time in this vibrant city. London City Airport is a vital entry point to London and the UK and this service will enhance our existing services and improve the customer experience for everyone travelling through the airport.”

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@davorg This will depend on your airline, best to get in touch with them directly- numbers here http://t.co/AvhFR0TDE6
@RCoulsdon sorry to read this, we'll certainly pass this on.
@JuliaBoltonC Could you email our team with the info so we can look into this further? online@lcy.co.uk
@JuliaBoltonC Are you before or after security?
@thelondoncabco no, this went to Canning Town, Canary Wharf & Liverpool Street.
@richjlovelock How long does it take you now?
@fionamaclean Ah really?! Where did you get the bus to? How much quicker is your journey now?
#ThrowbackThursday before the DLR in 2000, the LCY Shuttle Bus! Anyone remember travelling on this? http://t.co/icbjjTdphA
RT @nationalrailenq: Latest on #IndustrialAction that may severely affect National Rail services on Mon 25 & Tue 26 May: http://t.co/Gj0mPd
@lisfield Excellent, have a great flight!
Read our latest blog, the solo woman traveller's guide to being a savvy 'road warrior' #ttot http://t.co/one7SOa2P3 http://t.co/jYcNZJptdt
@jmacintyre1988 we apologise for the experience you've had with us this morning. We'll certainly be passing on your feedback.
@jmacintyre1988 Apologies for the delay, do you now have your luggage?
@MMC_popbrand Sorry to read this, are you able to give us more detail so we can pass on your feedback?
@NoahLiot Sorry to read this, is there anything we can help with?
@lankystring the team will come back to you as soon as they can, we appreciate your patience.
RT @AeliaDutyFreeUK: If you're yet to try 'Kavalan' whisky, drop by our store at @LondonCityAir for more info. It's just been voted the wor…
What's your #LCYTime? How long does it take you to get from your front door to LCY? http://t.co/j8IGSAh0GG
RT @nationalrailenq: Latest on #IndustrialAction that may severely affect National Rail services on Monday 25 and Tuesday 26 May http://t.c
@ShaneMcC_ noted, this is something we're working on.
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