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London City – UK’s most punctual airport

21/03/2012

London City Airport is the UK’s leading airport for on-time performance, according to recently released Civil Aviation Authority (CAA) statistics.

Consistently out-performing all other UK airports and recording above average punctuality scores every quarter, London City outperforms all competitors – in London and nationwide.

Flight punctuality figures from the final quarter of 2011 indicate that the Airport’s on-time performance for scheduled services rose by seven percentage points to an impressive 87% when comparing 2011 to 2010. This is also a substantial seven percentage points higher than the average recorded for London airports and all UK airports.

London City also succeeded in reducing the average delay time by six minutes to just nine minutes on average, due to the effectiveness of the ground operations team and their ongoing efforts to deliver the most efficient and punctual service to passengers.

Richard Gooding, Chief Executive Officer, London City Airport said, “We work hard to deliver a consistent, time-saving proposition to our passengers and so we are delighted with our leadership  position, as shown in the CAA’s most recent statistics.  These figures, combined with our convenient location next door to London’s financial centres as well as the Olympic Stadium and Westfield Stratford City, make London City the obvious choice for both business and leisure travellers.”

London City Airport (LCY) is the only airport situated in London itself, just two miles from the site of the 2012 Olympic Games, three miles from Canary Wharf, seven miles from the City and 10 miles from London’s West End – linked to all via the LCY Docklands Light Railway station. Welcoming over 3 million passengers in 2011, LCY is not only uniquely convenient, but offers a uniquely rapid transit, through check-in and security to the departure lounge and gate, of around 20 minutes. 12 airlines fly out of LCY, serving over 40 destinations – the latest additions for 2012 are Basel, Mahon, Angers and Quimper. LCY is on Twitter (@londoncityairport) and further information about flights, destinations and airport services can be found at www.londoncityairport.com.

Editors note

London City Airport (LCY) is the only airport situated in London itself, just two miles from the site of the 2012 Olympic Games, three miles from Canary Wharf, seven miles from the City and 10 miles from London’s West End – linked to all via the LCY Docklands Light Railway station. Welcoming over 3 million passengers in 2011, LCY is not only uniquely convenient, but offers a uniquely rapid transit, through check-in and security to the departure lounge and gate, of around 20 minutes. 12 airlines fly out of LCY, serving over 40 destinations including Dublin, Madrid and Geneva – the latest additions for 2012 are Aberdeen, Venice, Basel, Mahon, Angers and Quimper. LCY is on Twitter (@londoncityairport) and further information about flights, destinations and airport services can be found at www.londoncityairport.com.

Further information

Contact geraldine.nolan@londoncityairport.com

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@Operatraveller so this feedback will be useful to them.
@Operatraveller seating is something we're working on & our security team are currently trialling a new system to speed up process...
@Operatraveller sorry you've not had a great experience with us this morning, we'll certainly pass your feedback on.
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@hpkentish may we ask, are you before or after security?
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@HuwDavidMartin we'll be sure to pass this feedback on.
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@M_Buchan Sorry to read this, we've spoken to the manager & they're having some staffing issues this morning...
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