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London Underground trade unions are planning a 24-hour strike on the Tube from 18:30 on Wednesday 5 August. If the strike goes ahead, Tube services will stop running from 18:30 on Wednesday 5 August until Friday 7 August. There will be no Tubes on Thursday 6 August. We are expecting normal service to resume on Friday. London Underground, Overground and TfL rail services are also set to run as per usual but are likely to be busier than normal. All passengers are advised to check their journey before they travel and allow additional time to get to their destination. 

Click here for regular status updates.

Saturday 8 (05:00 - 19:00) - Sunday 9 August (05:00 - 18:00) apart from Canary Wharf (closed between 04:00 - 18:00): The London Triathlon is taking place and is likely to cause severe disruption for passengers travelling by road to London City Airport. Docklands Light Railway (DLR) services will not be affected and London City Airport station will be open. London Underground, Overground and TfL rail services are also set to run as per usual but are likely to be busier than normal. All passengers are advised to check their journey before they travel and allow additional time to get to their destination. 

Click here here to view the road closure information and map.

Click here to download all road closure information for Saturday 8th & Sunday 9th August.

 
 

News. Media Centre.

Latest news from London City Airport

Self-bag tagging at London City

22/03/2012

British Airways has chosen London City as the second airport world-wide to offer its customers revolutionary self-help technology with a new bag tagging system which will be switched on today  (March 21).

The airline first launched self bag tagging at Gatwick Airport in October when it opened its new check-in hall in the North Terminal.

Now British Airways customers travelling from the Docklands airport to destinations in the UK and Europe can print and attach tags to their own bags at a self-service kiosk and deposit them at a bag drop desk.

The new process, combined with the option to check-in on line and print boarding passes at home or the office, will ease congestion on the airport concourse, particularly at peak times.

It means customers can literally go from kerbside to airside, even with checked-in bags, in 20 minutes.

The technology was designed specifically for British Airways and has proved so successful it was decided to install it at London City.

It gives customers more control of their journey, as well as providing an innovative travelling experience using the most advanced technology and a new approach to customer service. Every aspect of the travel experience has been carefully considered to make the customer experience quick, smooth, simple and stress-free.

Customer service staff will be on hand to greet customers and offer any help to use the self service kiosks and baggage podiums.

John Scarff, British Airways ground service manager, London City Airport, said: “We are delighted that London City has been chosen to have this new technology.  At an airport where the unique selling point is a quick and easy journey through the terminal already, this can only improve the customer experience.

“Many of our customers appreciate the opportunity to do more for themselves, like self service check-in, choosing seats and printing their own boarding cards - now for the first time they will be able to print their own bag tags. We’re giving them the freedom to be in control, but with the knowledge that our customer service staff will be on hand if they need them.”

Richard Gooding OBE, chief executive officer at London City Airport added: “We welcome the launch of this new innovative technology which further strengthens our commitment to transferring passengers to their destination with ease and speed.”

Further information

Contact geraldine.nolan@londoncityairport.com

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@DippersWard Great photo! To enter, upload your picture here http://t.co/gVseZWfJXJ
@smileybassbone Enjoy and have a great flight!
@graegraegrae We'll see what we can do, if you head to City Bar and ask Jonathan he can arrange for you!
@SwipeRightJoe there is, we have Aelia Duty Free, WHSmith, Boots, Hugo Boss, Links of London http://t.co/dfZqk1OYLt
@Chachasmith Clearly more coffee is needed...
@Chachasmith Sorry, our mistake, the Premier Inn is 20 mins walk. Travelodge is 5 mins http://t.co/lE1WUGMU35
Until 31st August spend £50 in @AeliaDutyFreeUK and enjoy a free travel beauty bag! http://t.co/I088RE4PRy
@Chachasmith Hi there, there's a Premier Inn right next door to the airport, approx 5 minute walk http://t.co/4MMhHRIffz
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RT @Ops_officer: E190 departing into the sun today from @LondonCityAir #AvGeek http://t.co/TPwSXLB8pN
@ARrobertsson thank you for your feedback it will be passed on. Sorry for any delay you experienced this evening.
@willyrlindsay sorry for the service you experienced. Please email us at online@lcy.co.uk with more details so we can escalate offline.
Heading to Spain on your holidays? Brush up on the lingo before you go http://t.co/wEGN3EAl2Y
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@colla_voce sorry for the delay you experienced. We will pass your comments on to the terminal team. Thank you for your feedback.
Hi, @London_Lady we will pass your comments on to the terminal team. Thank you for your feedback.
Check out our round up of the 10 best things to do in Geneva this summer http://t.co/3E5kSRXKfx
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