27 Feb - 11 March: Please be aware temporary traffic lights on Hartmann Road may delay your journey to/from the Airport. Between 06:00 - 10:00 you are advised to use the Eastern Gate, accessible from the A117 or if turn left as you leave the terminal front or airport car park. For a map please click here.

 
 

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Latest news from London City Airport

New bag tag technology on New York flights

06/09/2012
Customers flying to New York on British Airways’ exclusive all-business class flights from London City will be able to tag their own bags from today (September 5).
 
For the first time anyone travelling on the double daily flights from the Docklands airport will benefit from revolutionary self-help technology.
 
London City was chosen as the second airport on British Airways’ global network to offer its customers the baggage technology which went live on European flights in March. It was first launched at Gatwick Airport in October.
 
Now customers on the airport’s only long haul flights can print and attach tags to their own bags at a self-service kiosk and deposit them at a bag drop desk.
 
The IT strategy at both London City and Gatwick airports follows the ‘Fast Travel’ initiative, which is part of the International Air Transport Association’s (IATA) Simplifying the Business Programme, and involves introducing automated and self-service capabilities into an airport to simplify and speed up the passenger experience. In recognition of British Airways investment in new technology at Gatwick, IATA was awarded the airline a ‘Gold’ award in October.
 
The new process, combined with the option to check-in on line and print boarding passes at home or the office, eases congestion on the airport concourse, particularly at peak times.
 
It means customers can literally go from curbside to airside, even with checked-in bags, in 20 minutes thanks to technology which was designed specifically for British Airways.

Editors note

London City Airport (LCY) is the only London airport situated in London itself, just three miles from Canary Wharf, seven miles from the City and 10 miles from London’s West End and linked to all via the Docklands Light Railway. Infrastructure improvements in 2011 catered for 3 million passengers and 70,000 movements, while in 2012 LCY celebrated its millionth flight, 35 millionth passenger and 25 years of operation. LCY offers a unique 20/10 proposition – a 20 minute check in, from door to gate, and a 10 minute arrival, from tarmac to train. 10 airlines fly out of LCY, serving 42 destinations, including Dublin, Madrid and Geneva . Seven new destinations were added in 2012, and the airport has permission to increase its operation to 120,000 movements per annum. 

Further information

Please contact geraldine.nolan@londoncityairport.com

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Jeremy Probert
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Charlotte Beeching
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Out of hours urgent media enquiries only: 07747 103 884 / 07798 708 163

Please note - the press office does not deal with marketing, advertising or sponsorship. Please contact the switchboard on 0207 646 0000/88 and ask for the relevant department.

LCY Tweets

@rimzie84 We'll get an update for you
@rimzie84 Are you there now?
To avoid congestion from temp traffic lights on Hartmann Road the East Gate will be open until 10am for traffic in & out of the airport.
@sarcx OK, leave it with us and we'll come back to you with an update.
Here are the top 3 books sold in @WHSmith in LCY last week, have you read any of them? #WorldBookDay http://t.co/pNtkhxklPo
Terms & Conditions for Shaun Rankin book giveaway can be found here http://t.co/KiW9QZjpiA
To celebrate World Book Day we're giving away 5 signed copies of @ShaunRankin cookbook retweet for a chance to win! http://t.co/ZmmMVhKoNg
We've opened the East Gate for traffic coming in & out of airport to ease congestion due to temporary traffic lights http://t.co/KRufubJIDd
Due to ongoing works on Hartmann Road we have opened the East Gate for access in & out of airport to ease congestion http://t.co/Ro7Kl495yi
@SparrowhawkSo for info on your flight please get in touch direct with your airline, numbers here http://t.co/AvhFR0TDE6
RT @lcs397: @LondonCityAir Scenic views departing London for Dusseldorf this morning http://t.co/GIzmWziT4d
Edinburgh, Dublin & Amsterdam were the most popular routes last month in our busiest ever February! http://t.co/Eom2SDAf8a
@shelly64lofc To establish another solution, once we have one we will update you. Thanks for your patience on this.
@shelly64lofc This entrance has now closed as it was only open during peak this morning. Our team are currently working with Thames Water
Where would you fly to today? #FlyLCY http://t.co/rCdhLPf8DT
@shelly64lofc you'll be able to turn left onto the Steve Redgrave Bridge (A117) or turn right heading towards Woolwich/Connaught Bridge.
@shelly64lofc We have now opened the Eastern Gate so traffic can exit through here, head towards Fishguard Way and...
@shelly64lofc We'll pass your feedback on and see if there's anything more we can do
@shelly64lofc Apologies for the delay they have been put in as work is carried out on water mains.
Please be aware there are temporary traffic lights on Hartmann Road until 11th March, please allow extra time for travel.
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