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New bag tag technology on New York flights

06/09/2012
Customers flying to New York on British Airways’ exclusive all-business class flights from London City will be able to tag their own bags from today (September 5).
 
For the first time anyone travelling on the double daily flights from the Docklands airport will benefit from revolutionary self-help technology.
 
London City was chosen as the second airport on British Airways’ global network to offer its customers the baggage technology which went live on European flights in March. It was first launched at Gatwick Airport in October.
 
Now customers on the airport’s only long haul flights can print and attach tags to their own bags at a self-service kiosk and deposit them at a bag drop desk.
 
The IT strategy at both London City and Gatwick airports follows the ‘Fast Travel’ initiative, which is part of the International Air Transport Association’s (IATA) Simplifying the Business Programme, and involves introducing automated and self-service capabilities into an airport to simplify and speed up the passenger experience. In recognition of British Airways investment in new technology at Gatwick, IATA was awarded the airline a ‘Gold’ award in October.
 
The new process, combined with the option to check-in on line and print boarding passes at home or the office, eases congestion on the airport concourse, particularly at peak times.
 
It means customers can literally go from curbside to airside, even with checked-in bags, in 20 minutes thanks to technology which was designed specifically for British Airways.

Editors note

London City Airport (LCY) is the only London airport situated in London itself, just three miles from Canary Wharf, seven miles from the City and 10 miles from London’s West End and linked to all via the Docklands Light Railway. Infrastructure improvements in 2011 catered for 3 million passengers and 70,000 movements, while in 2012 LCY celebrated its millionth flight, 35 millionth passenger and 25 years of operation. LCY offers a unique 20/10 proposition – a 20 minute check in, from door to gate, and a 10 minute arrival, from tarmac to train. 10 airlines fly out of LCY, serving 42 destinations, including Dublin, Madrid and Geneva . Seven new destinations were added in 2012, and the airport has permission to increase its operation to 120,000 movements per annum. 

Further information

Please contact geraldine.nolan@londoncityairport.com

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LCY Tweets

Did you know London City Airport is the only airport actually in London #FunFactFriday http://t.co/asCe1UG3bS
@JuanBloggs We have 5 e-gates here at LCY.
RT @andy_williamson: On approach to @londoncityair with a fantastic view of Waterloo Bridge and @somersethouse (spot the ice rink!) http:/…
Take a look at our ultimate festive break guide, featuring #Christmas markets in #Germany & ice skating in #NewYork http://t.co/MG9MFO8iJ3
A view of the London City Airport site in 1950 #ThrowbackThursday http://t.co/h7Nb7iClo7
@inmariu Great feedback! No plans at the moment but we can certainly pass on your feedback.
Last week we recorded our busiest ever week with 27% more passengers than 2013 http://t.co/quRkQH7x2U http://t.co/jGaZvNYuY4
@zetadoc Sorry to read this, we do have a range of concessions airside to ensure we offer a variety in pricing.
When travelling for business what do you like to do in your down time, visit local attractions or seek out top cuisine? #BusinessTravelTips
Here's a Wednesday challenge for you, can you guess the aircraft? #AVGeek http://t.co/3LVvaWPpzn
RT @BOTB_Supercars: Thanks for the tweet @LondonCityAir - it's all very exciting! Anybody who wants to try & win can play here too; http:/…
The latest @BOTB_Supercars winner came from London City Airport! Paul Dempsey won a BMW and £10k in cash! http://t.co/oyfjRBWBqX
Fascinating look at the UK airspace from @NATSPressOffice http://t.co/yfbKgZXwdu #avgeek
@Coldham007 No, any take off pics you snap from the terminal building before boarding.
Share your take off pics if you're flying from LCY this week #TakeOffTuesdays http://t.co/wFbxgw1A3n
@HurleyJames5 Great feedback, enjoy your trip!
Good evening from LCY, let us know if travelling through tonight #FlyLCY http://t.co/v1pPB8mF1c
Great article by LCY CEO Declan Collier in @bizdebate on our contribution to East London http://t.co/hRGnvYDPNP
We're out with our Airfield Operations team, let us know if you have any AV questions #AirfieldWatch #AskOps http://t.co/WTQYk5XzDF
@wibblyjellyhead Sorry to read this, please email Online@lcy.co.uk
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