News. Media Centre.
Latest news from London City Airport

New bag tag technology on New York flights

06/09/2012
Customers flying to New York on British Airways’ exclusive all-business class flights from London City will be able to tag their own bags from today (September 5).
 
For the first time anyone travelling on the double daily flights from the Docklands airport will benefit from revolutionary self-help technology.
 
London City was chosen as the second airport on British Airways’ global network to offer its customers the baggage technology which went live on European flights in March. It was first launched at Gatwick Airport in October.
 
Now customers on the airport’s only long haul flights can print and attach tags to their own bags at a self-service kiosk and deposit them at a bag drop desk.
 
The IT strategy at both London City and Gatwick airports follows the ‘Fast Travel’ initiative, which is part of the International Air Transport Association’s (IATA) Simplifying the Business Programme, and involves introducing automated and self-service capabilities into an airport to simplify and speed up the passenger experience. In recognition of British Airways investment in new technology at Gatwick, IATA was awarded the airline a ‘Gold’ award in October.
 
The new process, combined with the option to check-in on line and print boarding passes at home or the office, eases congestion on the airport concourse, particularly at peak times.
 
It means customers can literally go from curbside to airside, even with checked-in bags, in 20 minutes thanks to technology which was designed specifically for British Airways.

Editors note

London City Airport (LCY) is the only London airport situated in London itself, just three miles from Canary Wharf, seven miles from the City and 10 miles from London’s West End and linked to all via the Docklands Light Railway. Infrastructure improvements in 2011 catered for 3 million passengers and 70,000 movements, while in 2012 LCY celebrated its millionth flight, 35 millionth passenger and 25 years of operation. LCY offers a unique 20/10 proposition – a 20 minute check in, from door to gate, and a 10 minute arrival, from tarmac to train. 10 airlines fly out of LCY, serving 42 destinations, including Dublin, Madrid and Geneva . Seven new destinations were added in 2012, and the airport has permission to increase its operation to 120,000 movements per annum. 

Further information

Please contact geraldine.nolan@londoncityairport.com

Search news stories

Get in touch.

For more on media relations.

For enquiries regarding specific flights, routes or aircraft please contact the airline directly.

Picture of Jeremy

Jeremy Probert
Corporate Communications Director

Tel: +44 (0)20 7646 0132

Email Jeremy directly >
Picture of Charlotte

Charlotte Beeching
External Communications Manager

Tel: +44 (0)20 7646 0132

Email Charlotte directly >

Out of hours urgent media enquiries only: 07747 103 884 / 07798 708 163

Please note - the press office does not deal with marketing, advertising or sponsorship. Please contact the switchboard on 0207 646 0000/88 and ask for the relevant department.

LCY Tweets

RT @talesoftraveler: Beautiful Dublin Through our lens http://t.co/kcQOygYwh7 @TheTravelHack @LondonCityAir #NoFilter #Dublin #Travel http…
@nesscottage Great photo!
@TheTomAngle you can if they are transported in sealed bags with the receipt inside. We will re-test them when passing through security.
Terms & Conditions for our luxury hamper competition can be found here http://t.co/VngDd2I4Rg
For a chance to win a luxury hamper tell us how many flight ticket gifts we gave away in our #acrossthemiles film? http://t.co/OZC7M27jA2
Our Christmas cabin is here until Friday, not flying from LCY? Don't worry we have a very special surprise for Twitter coming soon...
Christmas shopping in LCY this week? @AeliaDutyFreeUK are offering free wrapping in store! http://t.co/9kTG53Kcgy
RT @BrandRepublic: Christmas cute alert - the elves have landed at London City airport http://t.co/X6825uHd3P http://t.co/s06kTZcbCg
We invited passengers to record Christmas messages to loved ones #acrossthemiles, with a few surprises, take a look http://t.co/OZC7M27jA2
@MarkusFeehily No problem, let us know next time you're travelling through!
@wordsbysus Great picture!
RT @Yourbeauty26: New! Discover Dublin #nofilter #dublinnofilter @LondonCityAir http://t.co/oknZ6ey824 http://t.co/ve0h5Bqj0z
We're working with @TheTravelHack & travel bloggers to share #NoFilter photos of #Dublin. Watch this space for Xmas city break inspiration!
We're challenging travel bloggers to share their #NoFilter pictures of the places they live to see a destinations natural beauty.
@HigherWiscombe Thank you for taking part, take a look at the final video, you have a starring role! http://t.co/OZC7M27jA2 #acrossthemiles
@tom241186 We hope you're enjoying your hamper! Check out the video http://t.co/OZC7M27jA2 #acrossthemiles
@MarkusFeehily Enjoy your trip today! Don't forget to check out our Christmas cabin http://t.co/OZC7M27jA2 #acrossthemiles
@OTYOfficial Enjoy your trip today! Did you get a chance to stop by our Christmas cabin this morning? http://t.co/OZC7M27jA2 #arossthemiles
@StaceySolomon Enjoy flying from LCY today, take a look at our Christmas film, and help spread the festive cheer! http://t.co/OZC7M27jA2
@SamanthaFaiers Have a great trip today! Did you get a chance to pop into our Christmas cabin this morning? http://t.co/OZC7M27jA2
Follow Us Facebook Twitter Twitter icon Google+ YouTube icon Youtube

Sign up. For news on competitions, new routes and articles. Be the first to know with our newsletter.

Car parking pre-book online.

Save up to 60% >

Book your holiday.

Click here now >

London City Airport

See all destinations >.

Sign up. For news on competitions, new routes and articles. Be the first to know with our newsletter:
Submit >