Sunday 26 April: Due to The London Marathon there will be disruption on public transport, the DLR will be shut from both Bank and Tower Gateway to Poplar until 17:30. Please check your journey before you travel and allow extra time for your journey.

 
 

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Latest news from London City Airport

New bag tag technology on New York flights

06/09/2012
Customers flying to New York on British Airways’ exclusive all-business class flights from London City will be able to tag their own bags from today (September 5).
 
For the first time anyone travelling on the double daily flights from the Docklands airport will benefit from revolutionary self-help technology.
 
London City was chosen as the second airport on British Airways’ global network to offer its customers the baggage technology which went live on European flights in March. It was first launched at Gatwick Airport in October.
 
Now customers on the airport’s only long haul flights can print and attach tags to their own bags at a self-service kiosk and deposit them at a bag drop desk.
 
The IT strategy at both London City and Gatwick airports follows the ‘Fast Travel’ initiative, which is part of the International Air Transport Association’s (IATA) Simplifying the Business Programme, and involves introducing automated and self-service capabilities into an airport to simplify and speed up the passenger experience. In recognition of British Airways investment in new technology at Gatwick, IATA was awarded the airline a ‘Gold’ award in October.
 
The new process, combined with the option to check-in on line and print boarding passes at home or the office, eases congestion on the airport concourse, particularly at peak times.
 
It means customers can literally go from curbside to airside, even with checked-in bags, in 20 minutes thanks to technology which was designed specifically for British Airways.

Editors note

London City Airport (LCY) is the only London airport situated in London itself, just three miles from Canary Wharf, seven miles from the City and 10 miles from London’s West End and linked to all via the Docklands Light Railway. Infrastructure improvements in 2011 catered for 3 million passengers and 70,000 movements, while in 2012 LCY celebrated its millionth flight, 35 millionth passenger and 25 years of operation. LCY offers a unique 20/10 proposition – a 20 minute check in, from door to gate, and a 10 minute arrival, from tarmac to train. 10 airlines fly out of LCY, serving 42 destinations, including Dublin, Madrid and Geneva . Seven new destinations were added in 2012, and the airport has permission to increase its operation to 120,000 movements per annum. 

Further information

Please contact geraldine.nolan@londoncityairport.com

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Jeremy Probert
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Charlotte Beeching
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Out of hours urgent media enquiries only: 07747 103 884 / 07798 708 163

Please note - the press office does not deal with marketing, advertising or sponsorship. Please contact the switchboard on 0207 646 0000/88 and ask for the relevant department.

LCY Tweets

@21five_public sorry you've not had a good experience, please email our team with more info and they'll come back to you as soon as they can
@tim_rutten hi there, unfortunately no sunglasses have been handed in. The team have made a note and we'll let you know if this changes.
@tim_rutten we'll check with the team and let you know.
Happy Friday from LCY where are you flying to this weekend? #FlyLCY http://t.co/c72KmsGja9
@wood_magnolia Great, where are you flying to this evening?
@FOHeming Have a great weekend!
Running #LondonMarathon & flying from LCY on Mon? Have a coffee on us, show your medal @ Panopolis or Ily to claim! http://t.co/8O6oXX0CXd
The #LondonMarathon takes place this Sunday, if you're flying from LCY check for any disruption before you travel http://t.co/yS3c7tva9y
RT @LondonDLR: Minor delays between Poplar and Bank while we fix faulty track at Bank. London Underground are accepting tickets via any rea…
RT @ThomasDJohns: Landing at @LondonCityAir today #London @TheShardLondon @TheO2 @British_Airways #England #UnitedKingdom #planeview http:/…
@juliahobsbawm great! Hopefully we'll see you again soon!
@emilybell Glad you had a great experience with us, where are you flying to today?
View of the terminal in 1987 when LCY first opened #ThrowbackThursday http://t.co/I4cYAx4qIJ
On Monday we're offering free coffee to anyone flying from LCY who ran #LondonMarathon let us know if you're running! http://t.co/cyu45Bu3mq
The #LondonMarathon will be taking place this Sunday, if you're travelling through LCY please check before you travel http://t.co/yS3c7tva9y
@LouiseCJames @cityjet Great photo's!
@BillNeillie Thanks for the suggestion, we'll certainly pass this on.
RT @TravelexUK: @LondonCityAir We have a #HappyHour on from 11am - 1pm today. If you could spread the word we'll be your best friend! ;)
Happy #StGeorgesDay from LCY! Let us know if you're passing through today!
RT @FACairncross: Flight back from Edinburgh to @LondonCityAir on @flybe: turn right when you get to the Shard.... http://t.co/oXo9J3h8dE
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