New bag tag technology on New York flights
Customers flying to New York
on British Airways’ exclusive all-business class flights from London City will be able to tag their own bags from today (September 5).
For the first time anyone travelling on the double daily flights from the Docklands airport will benefit from revolutionary self-help technology.
London City was chosen as the second airport on British Airways’ global network to offer its customers the baggage technology which went live on European flights in March. It was first launched at Gatwick Airport in October.
Now customers on the airport’s only long haul flights can print and attach tags to their own bags at a self-service kiosk and deposit them at a bag drop desk.
The IT strategy at both London City and Gatwick airports follows the ‘Fast Travel’ initiative, which is part of the International Air Transport Association’s (IATA) Simplifying the Business Programme, and involves introducing automated and self-service capabilities into an airport to simplify and speed up the passenger experience. In recognition of British Airways investment in new technology at Gatwick, IATA was awarded the airline a ‘Gold’ award in October.
The new process, combined with the option to check-in on line and print boarding passes at home or the office, eases congestion on the airport concourse, particularly at peak times.
It means customers can literally go from curbside to airside, even with checked-in bags, in 20 minutes thanks to technology which was designed specifically for British Airways.
London City Airport (LCY) is the only London airport situated in London itself, just three miles from Canary Wharf, seven miles from the City and 10 miles from London’s West End and linked to all via the Docklands Light Railway. Infrastructure improvements in 2011 catered for 3 million passengers and 70,000 movements, while in 2012 LCY celebrated its millionth flight, 35 millionth passenger and 25 years of operation. LCY offers a unique 20/10 proposition – a 20 minute check in, from door to gate, and a 10 minute arrival, from tarmac to train. 10 airlines fly out of LCY, serving 42 destinations, including Dublin, Madrid and Geneva . Seven new destinations were added in 2012, and the airport has permission to increase its operation to 120,000 movements per annum.
Please contact email@example.com
Get in touch.
For more on media relations.
For enquiries regarding specific flights, routes or aircraft please contact the airline directly.
Corporate Communications Director
Tel: +44 (0)20 7646 0132
External Communications Manager
Tel: +44 (0)20 7646 0132
Out of hours urgent media enquiries only: 07747 103 884 / 07798 708 163
Please note - the press office does not deal with marketing, advertising or sponsorship. Please contact the switchboard on 0207 646 0000/88 and ask for the relevant department.
Apologies for the delay, it looks like everything has been resolved now. We hope you enjoy your trip.
Great feedback, glad you enjoyed the experience!
There’s more to #Ibiza than parties… The old town, beaches and bohemian markets. Book now: http://t.co/xwbJum7TIo
Thanks Emma. We are glad your experience was a pleasurable one.
with more details regarding your booking and experience. They are keen to hear your comments. Thanks (2/2)
Hi Diego, sorry for the late reply. This has been sent to Avis area manager. Could you email us at online@lcy
hi we do have some delays this morning which will improve once the works are complete. Sorry for the inconvenience.
#Antwerp: Enjoy café-filled cobbled lanes, a riverside fortress and a truly impressive cathedral. Read more: http://t.co/t1fm7zbiOW
The sea is #Jersey’s biggest playground. Enjoy activities such as swimming, sailing, surfing or kayaking. Learn more: http://t.co/kocBW2w2Pq
#Deauville’s hippest eatery is newcomer La Cantine. A New York loft-style space with a modern French menu. Read more http://t.co/gIsmBnA2wk
Visit the picturesque #Palma for your summer holiday from just £183 return flights. Book now: http://t.co/BOdLmMG732
Whether it’s your first time or an annual jaunt, #Ibiza will surprise you every time. Book now: http://t.co/giXtSVM7m3
More than just #Spain’s capital, #Madrid is the centre of the country and its national pride. Book now: http://t.co/UwJ723IUnq
thank you for your feedback it will be passed on. Sorry for any delay you experienced this morning.
Visit #Granada this #summer and enjoy the free-tapas culture whilst soaking up the sun. Book flights from £219 here: http://t.co/0ppkw91bqh