London City Airport is consulting on plans to modernise its flight paths to allow the introduction of Area Navigation (RNAV), as part of the wider London Airspace Management Programme, led by NATS, the UK’s leading provider of air traffic services. For more information, including details of how to respond to the consultation click here.

 
 
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BA Bag drop takes just 24 seconds at London City Airport

02/01/2013
London City Airport [LCY] and British Airways are expanding self-bag-tagging facilities for passengers checking in via self-service kiosks, following a successful trial last year.  
 
Passengers departing from LCY can use kiosks situated in the main concourse area to print their own baggage tags, affix them to their luggage and take it to a dedicated bag drop podium.  The tag is then scanned and the weight of the bag checked – a process which the trial has shown to take an average of 24 seconds.
 
The service has been extended to two bag drop podiums, with a view to opening several more throughout 2013.  The service is designed to save passengers time on their journey through the airport, which at LCY is one of the most efficient in the country.   
 
Matthew Hall, Chief Commercial Operator at London City Airport said:  “Saving time is a priority to our passengers, particularly those travelling on business.  We have therefore been developing a number of initiatives aimed at reducing the time it takes to move through the airport and are known for the convenience that we offer through both departures and arrivals.  Less time spent at the airport means more free time to finish things up at the office or get home earlier to your family.”
 
Luke Hayhoe, General Manager Commercial and Customer of British Airways CityFlyer said:  “The positive response from our customers using the new facility at London City Airport is fantastic as the speed and simplicity of the process is very popular. The queue times at London City are always very low even at peak times as we understand it is very important for our customers to be able to check in as late as 20 minutes before departure. This latest development once again supports the speed, simplicity and flexibility of travelling though London City Airport.’’

Editors note

London City Airport (LCY) is the only London airport situated in London itself, just three miles from Canary Wharf, seven miles from the City and 10 miles from London’s West End and linked to all via the Docklands Light Railway. Infrastructure improvements in 2011 catered for 3 million passengers and 70,000 movements, while in 2012 LCY celebrated its millionth flight, 35 millionth passenger and 25 years of operation. LCY offers a unique 20/10 proposition – a 20 minute check in, from door to gate, and a 10 minute arrival, from tarmac to train. 10 airlines fly out of LCY, serving 42 destinations, including Dublin,Madrid and Geneva . Seven new destinations were added in 2012, and the airport has permission to increase its operation to 120,000 movements per annum. 

Further information

Please contact our External Communications Manager, Charlotte Beeching by emailing charlotte.beeching@londoncityairport.com

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For more on media relations.

For enquiries regarding specific flights, routes or aircraft please contact the airline directly.

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Jeremy Probert
Corporate Communications Director

Tel: +44 (0)20 7646 0132

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Charlotte Beeching
External Communications Manager

Tel: +44 (0)20 7646 0132

 

Email Charlotte directly Grey arrow pointing right

Out of hours urgent media enquiries only: 07747 103 884 / 07798 708 163

Please note - the press office does not deal with marketing, advertising or sponsorship. Please contact the switchboard on 0207 646 0000/88 and ask for the relevant department.

LCY Tweets

Amsterdam is one of the ultimate #citybreaks. What’s on your Amsterdam to do list? You can book flights here http://t.co/q0n63KXsz3
@DomgbErnest A public consultation is currently underway until 27th November, all info can be found here http://t.co/AsxOxwWLia
@remittancegirl Sorry to read this, have you been speaking to @British_Airways in the terminal building?
Visibility has now improved, but flights may be delayed by the earlier disruption. If affected please contact airline http://t.co/AvhFR0TDE6
Low visibility is causing delays here at #LondonCityAirport this morning, please check with your airline for updates http://t.co/iEoxJH7mQq
@JasonWardmc Morning, please use the following link to check in with your airline http://t.co/iEoxJH7mQq
@googdel Good morning, please get in touch with your airline for more information. You can find contact details here http://t.co/iEoxJH7mQq
We're experiencing some delays this morning as a result of low visibility, check with your airline before you travel http://t.co/iEoxJH7mQq
An earlier accident on the A13 is causing severe delays on the A406 & A13 so please check before you travel.
There are currently major delays on the A406 due to an accident on the A13 so please check before you travel.
@Citiflyer Sorry to read this, we'll pass your comments on but if you'd like to provide further detail please email online@lcy.co.uk
@DoeGasmandoc Thanks for the feedback, we'll be sure to pass this on to the wider team.
@robo1million We apologise for the delay, if you'd like to take this further please email Online@lcy.co.uk
@pinshot We apologise for the delay, we will pass your feedback on to the team.
@2K14_Umair Sorry to read this, please email us with the detail so we can look into this further for you Online@lcy.co.uk
@Citiflyer Sorry about this, we apologise for the delay. We'll certainly pass your feedback on to the team.
@LCYcowboy it's the 27 TODA!
@RollsUK Enjoy!
Did you know our runway is 1,385 meters long #FunFactFriday http://t.co/tqVqLoE3xd
@RossBROFIT Apologies for the delay, hopefully this wasn't too much of an inconvenience for you.
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