News. Media Centre.
Latest news from London City Airport

60 Second Arrival Pledge at London's New Look Jet Centre

02/05/2013

The experience of taking a private jet to and from the heart of London will soon be even better, as the Jet Centre at London City Airport (LCY) is getting a makeover.

An extensive remodelling and refurbishment programme is underway to enhance the customer experience at the facility, which is located just three miles from Canary Wharf and seven miles from the City. The works aim to streamline and speed up the passenger journey through the Jet Centre, while building on the levels of customer service for which the LCY Jet Centre is known.

The key elements of the refurbishment comprise:

As well as making improvements to the Jet Centre passenger experience, security facilities are to be updated and relocated to a new, dedicated area where discreet checks can be carried out before passengers board their jet - ensuring increased levels of privacy and personal service, as well as a more rapid transit through the process. 

Axel Ienna, London City Airport Jet Centre Director, believes the improved Jet Centre layout and facilities will add a new dimension to an already premium product, providing unique connectivity to the UK’s business heart: “The Jet Centre 2013 represents a significant change in the way we do things and the service we offer – still premium quality, still with a personal touch, but now with a new dimension of speed, convenience and dedication exactly suited to the needs of the discerning private jet customer.”

The remodelling works are expected to take around six weeks to complete and are already underway. Work will be completed outside of normal operating hours to avoid disruption.

Further information

Jeremy Probert, Corporate Communications Director, London City Airport

Tel: 0207 646 0016
Mob: 07798 708163
Email: jeremy.probert@londoncityairport.com

Search news stories

Get in touch.

For more on media relations.

For enquiries regarding specific flights, routes or aircraft please contact the airline directly.

Picture of Jeremy

Jeremy Probert
Corporate Communications Director

Tel: +44 (0)20 7646 0132

Email Jeremy directly >
Picture of Charlotte

Charlotte Beeching
External Communications Manager

Tel: +44 (0)20 7646 0132

Email Charlotte directly >

Out of hours urgent media enquiries only: 07747 103 884 / 07798 708 163

Please note - the press office does not deal with marketing, advertising or sponsorship. Please contact the switchboard on 0207 646 0000/88 and ask for the relevant department.

LCY Tweets

Maria & Adrian sent a message to family in Dublin, we gave them @British_Airways flights to go visit #acrossthemiles http://t.co/ZLxSY0oL61
Last day for the Christmas cabin, if you're flying from LCY today pop in & record your message #acrossthemiles http://t.co/m6zZsG2ch1
Congratulations to @MRLOFT who has won the luxury Christmas hamper! The correct answer was 4 flight ticket gifts! #acrossthemiles
@MRLOFT Congratulations you're our luxury Christmas hamper winner! The correct answer was indeed 4! DM us with your details.
@deanj89 Thanks for letting us know, we'll pass this on.
Gilly came to the cabin to record a Christmas message so we surprised her with @FlySWISS tickets! #acrossthemiles http://t.co/3KGOqLuKBX
A special Christmas message from our Airfield Operations team http://t.co/YVNcgH6QHI #acrossthemiles
Hi @reallorraine visit our log cabin and record your Christmas message #acrossthemiles hope you like our film! http://t.co/OZC7M27jA2
RT @talesoftraveler: Beautiful Dublin Through our lens http://t.co/kcQOygYwh7 @TheTravelHack @LondonCityAir #NoFilter #Dublin #Travel http…
@nesscottage Great photo!
@TheTomAngle you can if they are transported in sealed bags with the receipt inside. We will re-test them when passing through security.
Terms & Conditions for our luxury hamper competition can be found here http://t.co/VngDd2I4Rg
For a chance to win a luxury hamper tell us how many flight ticket gifts we gave away in our #acrossthemiles film? http://t.co/OZC7M27jA2
Our Christmas cabin is here until Friday, not flying from LCY? Don't worry we have a very special surprise for Twitter coming soon...
Christmas shopping in LCY this week? @AeliaDutyFreeUK are offering free wrapping in store! http://t.co/9kTG53Kcgy
RT @BrandRepublic: Christmas cute alert - the elves have landed at London City airport http://t.co/X6825uHd3P http://t.co/s06kTZcbCg
We invited passengers to record Christmas messages to loved ones #acrossthemiles, with a few surprises, take a look http://t.co/OZC7M27jA2
@MarkusFeehily No problem, let us know next time you're travelling through!
@wordsbysus Great picture!
RT @Yourbeauty26: New! Discover Dublin #nofilter #dublinnofilter @LondonCityAir http://t.co/oknZ6ey824 http://t.co/ve0h5Bqj0z
Follow Us Facebook Twitter Twitter icon Google+ YouTube icon Youtube

Sign up. For news on competitions, new routes and articles. Be the first to know with our newsletter.

Car parking pre-book online.

Save up to 60% >

Book your holiday.

Click here now >

London City Airport

See all destinations >.

Sign up. For news on competitions, new routes and articles. Be the first to know with our newsletter:
Submit >