Sunday 26 April: Due to The London Marathon there will be disruption on public transport, the DLR will be shut from both Bank and Tower Gateway to Poplar until 17:30. Please check your journey before you travel and allow extra time for your journey.

 
 

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60 Second Arrival Pledge at London's New Look Jet Centre

02/05/2013

The experience of taking a private jet to and from the heart of London will soon be even better, as the Jet Centre at London City Airport (LCY) is getting a makeover.

An extensive remodelling and refurbishment programme is underway to enhance the customer experience at the facility, which is located just three miles from Canary Wharf and seven miles from the City. The works aim to streamline and speed up the passenger journey through the Jet Centre, while building on the levels of customer service for which the LCY Jet Centre is known.

The key elements of the refurbishment comprise:

As well as making improvements to the Jet Centre passenger experience, security facilities are to be updated and relocated to a new, dedicated area where discreet checks can be carried out before passengers board their jet - ensuring increased levels of privacy and personal service, as well as a more rapid transit through the process. 

Axel Ienna, London City Airport Jet Centre Director, believes the improved Jet Centre layout and facilities will add a new dimension to an already premium product, providing unique connectivity to the UK’s business heart: “The Jet Centre 2013 represents a significant change in the way we do things and the service we offer – still premium quality, still with a personal touch, but now with a new dimension of speed, convenience and dedication exactly suited to the needs of the discerning private jet customer.”

The remodelling works are expected to take around six weeks to complete and are already underway. Work will be completed outside of normal operating hours to avoid disruption.

Further information

Jeremy Probert, Corporate Communications Director, London City Airport

Tel: 0207 646 0016
Mob: 07798 708163
Email: jeremy.probert@londoncityairport.com

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For more on media relations.

For enquiries regarding specific flights, routes or aircraft please contact the airline directly.

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Jeremy Probert
Corporate Communications Director

Tel: +44 (0)20 7646 0132

Email Jeremy directly >
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Charlotte Beeching
External Communications Manager

Tel: +44 (0)20 7646 0132

Email Charlotte directly >

Out of hours urgent media enquiries only: 07747 103 884 / 07798 708 163

Please note - the press office does not deal with marketing, advertising or sponsorship. Please contact the switchboard on 0207 646 0000/88 and ask for the relevant department.

LCY Tweets

@tim_rutten hi there, unfortunately no sunglasses have been handed in. The team have made a note and we'll let you know if this changes.
@tim_rutten we'll check with the team and let you know.
Happy Friday from LCY where are you flying to this weekend? #FlyLCY http://t.co/c72KmsGja9
@wood_magnolia Great, where are you flying to this evening?
@FOHeming Have a great weekend!
Running #LondonMarathon & flying from LCY on Mon? Have a coffee on us, show your medal @ Panopolis or Ily to claim! http://t.co/8O6oXX0CXd
The #LondonMarathon takes place this Sunday, if you're flying from LCY check for any disruption before you travel http://t.co/yS3c7tva9y
RT @LondonDLR: Minor delays between Poplar and Bank while we fix faulty track at Bank. London Underground are accepting tickets via any rea…
RT @ThomasDJohns: Landing at @LondonCityAir today #London @TheShardLondon @TheO2 @British_Airways #England #UnitedKingdom #planeview http:/…
@juliahobsbawm great! Hopefully we'll see you again soon!
@emilybell Glad you had a great experience with us, where are you flying to today?
View of the terminal in 1987 when LCY first opened #ThrowbackThursday http://t.co/I4cYAx4qIJ
On Monday we're offering free coffee to anyone flying from LCY who ran #LondonMarathon let us know if you're running! http://t.co/cyu45Bu3mq
The #LondonMarathon will be taking place this Sunday, if you're travelling through LCY please check before you travel http://t.co/yS3c7tva9y
@LouiseCJames @cityjet Great photo's!
@BillNeillie Thanks for the suggestion, we'll certainly pass this on.
RT @TravelexUK: @LondonCityAir We have a #HappyHour on from 11am - 1pm today. If you could spread the word we'll be your best friend! ;)
Happy #StGeorgesDay from LCY! Let us know if you're passing through today!
RT @FACairncross: Flight back from Edinburgh to @LondonCityAir on @flybe: turn right when you get to the Shard.... http://t.co/oXo9J3h8dE
Stunning pic! https://t.co/Qxsb5HyUO0
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