Advertisement
Advertisement

News. Media Centre.

Latest news from London City Airport

London City Airport Named Best in Europe

11/06/2013

London City Airport has been named the best airport of its size in Europe at an industry awards ceremony.

The 9th annual ACI Europe Best Airport Awards took place in Istanbul on Monday [10th June], where LCY was announced as the winner of the 1-5 million passenger category for the second year running. 

The judges awarded the prize to the airport for its streamlined passenger experience which is at the heart of its corporate strategy.

Declan Collier, Chief Executive of London City Airport said:  “It is an honour to win this award and for the second consecutive year, demonstrating how hard the LCY team works to deliver consistently high standards and implement new initiatives.”

ACI Europe counts over 450 airports in 46 countries among its membership and LCY faced stiff competition in its category.  The judging panel highlighted the rapid and pleasant transit through the airport as a key factor in selecting it as the winner. 

Mr Collier continued:  “Location, convenience and speed of transit are London City Airport’s unique propositions – key benefits to the passenger of which we are justly proud and committed to maintaining and enhancing as we move into our next phase of growth. 

“65 per cent of our passengers are business travellers and they demand that LCY provides service quality and a premium experience.  We pride ourselves on the business-class standard we operate to and this award demonstrates that our industry peers recognise what we do and consider LCY to be leading the way for the industry.”

The awards were announced during the opening reception of the joint ACI Europe and ACI World Annual Congress and Exhibition.  The event is attended by more than 800 industry representatives.  

Editors note

London City Airport (LCY) is the only London airport situated in London itself, just three miles from Canary Wharf, seven miles from the City and 10 miles from London’s West End and linked to all via the Docklands Light Railway. Catering for over 3 million passengers and 70,000 movements annually, in 2012 LCY celebrated its millionth flight, 36 millionth passenger and 25 years of operation.  LCY offers a unique rapid transit proposition – a short check in, door to lounge, and a shorter arrival, tarmac to train.  11 airlines fly out of LCY, serving 47 destinations, eight of which were new for 2012, with six further announced in 2013.  The airport has permission to increase its operation to 120,000 movements per annum, which it intends to do by 2023.  Further information about the airport please browse our website.

Further information

Please contact Charlotte Beeching, External Communications Manager by emailing charlotte.beeching@londoncityairport.com

Search news stories

Get in touch.

For more on media relations.

For enquiries regarding specific flights, routes or aircraft please contact the airline directly.

Picture of Jeremy

Jeremy Probert
Corporate Communications Director

Tel: +44 (0)20 7646 0132

Email Jeremy directly >
Picture of Charlotte

Charlotte Beeching
Head of Communications

Tel: +44 (0)20 7646 0132

Email Charlotte directly >

Out of hours urgent media enquiries only: 07747 103 884 / 07798 708 163

Please note - the press office does not deal with marketing, advertising or sponsorship. Please contact the switchboard on 0207 646 0000/88 and ask for the relevant department.

LCY Tweets

@goantolondon hi there, you need to get to the airport at least 30 mins before your flight departs
@RichardJohn the last flight arrives at 12.15, if you need more info on your flight please get in touch with airline http://t.co/AvhFR0TDE6
@WIredale Morning, those are our operating hours all year round
@arusbridger you can find airline numbers here http://t.co/AvhFR0TDE6
@arusbridger Morning, apologies for delayed response. For more info on your flight you'll need to get in touch with your airline directly
@Bazandbabs24 sorry to read this, could you DM us with more feedback?
@iainh Sorry to read you're having trouble, please email online@lcy.co.uk
@nicky_bain Hi there, as it was left on a flight you'll need to get in touch with BA directly, number here 0207 646 0791
The Prudential Ride London will be take place this weekend with some road closures around Newham, check before travel http://t.co/xqrPDET8M5
We’re remodelling our departure gates with a modern open-plan layout & 600 extra seats, let us know what you think. http://t.co/nQHoHxMcTz
@jonny_pearson Sorry to read this, we'll certainly pass this on. Have you now left the departure lounge?
@emmakaneredleaf Sorry to read this, we can certainly pass this on
@jonny_pearson Sorry to read this, can you let us know which restaurant? Are you still in the departure lounge?
@Andrew7photo Hi, our t&c's state all images should be free of filters or digital enhancements, be sure you're uploading #NoFilter images
3.65 million passengers in 2014, 4.1m expected in 2015 – a 10% increase – let’s expand the terminal #LCYes http://t.co/ClSNHlSTxd
Calling all LCY passengers, are you in a long distance relationship? Do you travel from LCY to visit your partner, if so please let us know!
'It's a nice day for it' got a better caption? #avcaption http://t.co/RL7wMlulqN
@ShannonBNugent No problem, will do.
@Albannach1876 Great, thanks for taking the time to provide feedback!
Follow Us Facebook Twitter Google + icon Google+ YouTube icon Youtube instagram icon Instagram

Sign up. For news on competitions, new routes and articles. Be the first to know with our newsletter.

Parking

Car parking pre-book online.

Save up to 60% >

Holiday

Book your holiday.

Click here now >

LCY icon

London City Airport

See all destinations >.

Sign up. For news on competitions, new routes and articles. Be the first to know with our newsletter:
Submit >